Natural gas customers have had their choice of suppliers for about 14 years, but many don’t make a switch. Now, the Pennsylvania Public Utility Commission is offering them a new tool to comparison shop.
When the PUC upgraded its web site recently, it created PAGasSwitch. While pricing information has been available for some time on the Office of Consumer Advocate’s website, this tool is very much like PAPowerSwitch , in that it allows interactive comparisons. It allows customers to see prices, services and incentives from natural gas suppliers.
Denise McCracken of the PUC says only about 12% of natural gas customers have switched recently and they’re hoping the new tool will encourage more of them to “shop” for a natural gas supplier, just like consumers shop for an electricity supplier.
The website is www.puc.pa.gov.