Everybody knew the outages would come. Thousands have already been reported, and thousands more are expected to pile up through the evening and overnight hours when the storm is expected to be most severe. “Restoration efforts are going to take time,” stresses Pennsylvania Public Utility Commission (PUC) Chairman Robert Powelson.
“Right now in Pennsylvania there are over 2,000 extra, mutual assistance line workers coming in from other states to help us,” Powelson explains, while adding that it may take some time before the conditions are safe enough for those line workers to make the needed repairs.
PPL Electric Utilities got out ahead of the storm by sending its customers this robocall on Sunday night:PPL-ROBOCALL
Better communication and the proper management of expectations are two lessons that Powelson says the electric utilities learned from last year’s storms.
If your power goes out, contact your utility immediately. The PUC says you should not rely on your neighbor to do it. You should NOT call 911 to report a power outages, as officials say those lines must be reserved for emergencies.
Officials say to remain indoors and away from windows for the duration of the storm. Once the storm passes, however, you may see fallen power lines. The PUC says to stay away from those lines and to notify your utility company.